£30,000

Your Responsibilities

Supervising employees to continue/improve the overall growth and performance of the business by supporting frontline teams, internal staff and ensuring we fulfill all contractual obligations from NHS Trusts and partners. Support the recruitment team with making decisions about hiring staff. Evaluating, scheduling/work assignments, work procedures, resolving conflicts and identifying training needs. Responsible for mandatory audits within the organisation and identifying areas for improvement. Supporting staff with welfare issues to ensure staff engagement and trust is built. Assisting the Regional Operations Manager with ad-hoc tasks ensuring all deadlines are achieved. Overseeing the day-to-day operations.

Undertake the following tasks and responsibilities including:

•Overall station and compliance audits including hand hygiene, uniform, patient report form, drugs.

•Bright HR.

•Medicine management.

•Staff appraisals.

•Return to work meetings.

•Absence management.

•Ensuring and promoting staff compliance including Clinical Updates and e-learning.

•Staff welfare boards, signposting staff for support.

•Log RX Issues.

•Incident fact finding, evidence gathering as a part of the grievance process.

•General staffing concerns.

•Visibility on station.

•Oversight of make ready team.

•IR1 checks.

•Duty week

To work alongside the Regional Operations Manager to ensure:

•All drugs/medication are audited on a weekly basis. Ensuring any discrepancies are reported and documented to your line manager with immediate effect.

•Promote staff engagement, ensuring staff understand their importance within the business structure. Remain visible daily allowing staff to discuss any welfare issues with you and signpost staff accordingly to ensure they receive the support required.

•Fulfill all contractual obligations from NHS Trusts and partners, providing frontline staff fulfillment is key.

•Handling escalated cases of dropped shifts, identify trends of absence and addressing with staff members to support/maintaining our staff welfare.